Last Updated: December 23, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site operated by Xymorexa LLC (“we”, “us”, or “our”). We are committed to protecting your privacy and handling personal data in a transparent and secure manner, in accordance with applicable United States privacy laws and Google Merchant Center requirements.
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device. This includes details such as your web browser, IP address, time zone, and cookie data stored on your device. As you browse the Site, we also collect information about the pages or products you view, the referring websites or search terms, and how you interact with the Site overall. This information is referred to as “Device Information.”
Device Information is collected through standard technologies including cookies, log files, and similar tracking tools. Cookies are small data files placed on your device that help improve site functionality and user experience. Log files record activity on the Site, such as IP address, browser type, and date and time of visits. Other tracking technologies help us understand browsing behavior.
When you make or attempt to make a purchase through the Site, we collect certain personal details including your name, billing address, shipping address, payment information, email address, and phone number. Payment details are processed securely through third-party payment processors, and we do not store full credit card information on our servers. This information is referred to as “Order Information.”
When this Privacy Policy refers to “Personal Information,” it includes both Device Information and Order Information.
2. How We Use Your Personal Information
We use Order Information to process and fulfill orders placed through the Site. This includes payment processing, order confirmation, shipping arrangements, and customer communication related to your purchase. Order Information is also used to respond to inquiries, provide customer support, and screen transactions for potential fraud or security risks.
Device Information is used to help detect fraud, improve and optimize the performance of our Site, and understand how visitors interact with our content and products. This allows us to improve functionality, enhance user experience, and evaluate the effectiveness of our marketing efforts.
We do not use personal information for purposes that are incompatible with applicable privacy laws or Google policies.
3. Sharing Your Personal Information
We share Personal Information with trusted third parties only when necessary to operate our business and provide services. This includes service providers such as payment processors, shipping carriers, website hosting services, and customer communication platforms. These parties are authorized to use Personal Information solely to perform services on our behalf and are required to protect your data.
We may use analytics tools to understand how visitors use the Site and improve our services. Personal Information may also be disclosed if required to comply with legal obligations, respond to lawful requests, or protect our rights and business operations. We do not sell, rent, or trade Personal Information to third parties for independent marketing purposes.
4. Your Rights
If you are a United States resident, you have the right to request access to the personal information we hold about you and to request corrections, updates, or deletion of that information. Requests can be made by contacting us using the details provided below.
You also have the right to opt out of marketing communications at any time by contacting our support team.
5. Data Retention
Order Information is retained for our records unless and until you request its deletion. Retention of this data is necessary to comply with legal requirements, maintain accurate records, resolve disputes, and enforce agreements.
6. Security
We take reasonable administrative, technical, and physical measures to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
7. Cookies
Our Site uses cookies to improve browsing experience, remember preferences, and support essential ecommerce functions such as shopping cart activity. You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the Site.
8. Third-Party Links
The Site may contain references to third-party services or platforms. We are not responsible for the privacy practices or content of third-party services and encourage users to review their policies independently.
9. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If such information is identified, it will be promptly removed from our records.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date. Users are encouraged to review this policy regularly.
11. Contact Us
For questions about this Privacy Policy, our data practices, or to submit a request or concern, please contact us using the information below:
Company: Xymorexa LLC
Website: xymorexa.com
Email: support@xymorexa.com
Phone: +1 859-310-7626
Address: 114 Summit At Fritz Farm Suite 120 Lexington, Kentucky 40517 United States
Customer Service Hours: Monday–Friday 9AM–5PM EST